The French government will investigate claims the airline refused disabled passengers flying unaccompanied.

Airport news for Flights,Travel on 16/08/2010.

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French Transport Minister Dominique Bussereau is calling for an inquiry into claims that low-cost carrier Easyjet refused to let disabled passengers travel with the airline unless they were accompanied by an able-bodied passenger. Mr Busserau’s instructions follow reports that the airline would not fly disabled passengers because it was not safe. The passengers were apparently told they would not be allowed to board the aircraft without another passenger accompanying them.

Easyjet pointed to safety regulations, which require the airline to ensure that all passengers would be able to evacuate an aircraft within 90 seconds. A spokesman for Easyjet said that as a result of safety regulations, the airline required any passengers with reduced mobility be accompanied by an able-bodied companion. The spokesman went on to say that Easyjet is already in talks with the French government to find a workable solution that does not compromise safety.

According to Easyjet’s website, the airline requires that all passengers be capable undoing their own seatbelts, putting on their oxygen masks and lifejackets, and making their own way to the nearest emergency exit without aid. However, Mr Bussereau accused Easyjet of hiding behind regulations. He said if Easyjet failed to adapt solutions to each individual case in a manner similar to other companies, then it should be severely penalized.

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