No more check in desks for Ryanair passengers
No more check in desks for Ryanair passengers - Dublin Airport News
Airport news for Dublin on 23/02/2009.
The Irish airline’s chief executive, Michael O'Leary, said that the intention is to remove all check-in desks and cut all check-in staff by the end of 2009.
"All we will have is a bag drop where passengers can drop off their luggage, otherwise everything will be done online," O’Leary noted. "Ultimately, we want just one in five people to check in luggage."
He asserted that the savings would be passed on to its customers by lowering fares. In addition, O’Leary said the fees for checked bags, now at £19 per bag on a return flight, may be lowered when on-line bag check-in becomes possible.
Currently, the charges for excess baggage weight amount to £14 per kilogram for a bag exceeding the 15kg limit.
Ryanair spokesman Stephen McNamara commented that 97 per cent of Ryanair’s passengers book their flights online and 75 per cent are already using the Internet check-in option.
"We see this as the logical next step," McNamara said. "This will reduce our costs at airports and that means we can pass on those savings to our passengers in the form of lower fares."